reputation - 60%
bonuses & promotions - 89%
software / games - 72%
live casinos - 77%
mobiles - 84%
banking - 11%
customer support - 74%
Decode Casino is an innovative online gambling platform that offers a unique approach to playing casino games such as slots, live table games, scratch cards, and more. The entire site and its offer are centred around a cyberpunk theme. The theme comes with characters, a theme, and a whole plotline that’s wrapped up in bonuses and special offers (here called ‘missions’.) It’s clear that gamification is a priority, which is not a unique idea by any means, but very few gambling sites focus on it as heavily as Decode.
Opening up the site for the first time even makes it a bit unclear that it’s an online casino in the first place – the theme is simply that prevalent. However, scratching beneath the surface reveals some very troubling facts about the whole operation. First of all, the Decode casino has no clear gambling license. Considering how common Curacao licenses are these days, it’s strange the people behind the casino didn’t even bother with that. Moreover, our review revealed quite a few issues that we’ll discuss in detail, such as a major lack of payment options and fixed fees on almost all withdrawals.
We’ll say one thing right out the bat, though – the site and interface are actually quite good. Despite the importance of the theme, we’re glad that the actual lobby is fairly organized and easy to navigate. The UI also boasts some rather impressive features for filtering and sorting games, so it’s quite easy to find exactly what you’re looking for.
As for the rest of the Decode casino offer and its pros and cons, stick around for the rest of our review to find out all the juicy details.
First things first, the casino is offering two different welcome bonus offers. But before you even get to the match deposits, newly registered punters can access a no-deposit bonus.
The no-deposit bonus on the Decode casino is a $10 free chip with 40x rollover and a $200 max win. To claim this promo, enter the code DE10CODE.
Then there’s the full Decode casino welcome bonus which offers a 111% matched bonus up to $111. You can pick it up using the code DECODE111. It simply increases your first deposit, more than doubling it.
Alternatively, you can pick up a free chip valued at $111. To claim this offer, use the code FREE111DECODE.
Both of these offers come with a 25x wagering requirement, which is actually quite low compared to most other casinos.
However, this casino’s main attraction lies in the dozens of bonuses and loyalty rewards described as “missions.” These missions are nothing particularly exciting – deposit this much, play this game and that slot machine, and so on. Most of your deposits will win you a free chip or similar perk, and most weeks and months will have special promotions for certain games. There’s quite a lot to choose from, and Decode casino bonuses are one of the more impressive features of the site.
That said, we expected a bit more creativity in what the promotions actually offer, but they’re not bad by any measure.
New customers only. 18+. Terms & Conditions Apply.
claim bonusThe main game lobby is largely focused on slots but also includes a sizable collection of scratch cards, card games, and speciality products that don’t neatly fit into traditional categories. There are also RNG-based table games, but their popularity (or lack thereof) is reflected in the fact that they don’t even get their own category. The other games cover categories such as online slots, crash games, video poker, keno and similar speciality games, live dealer, and scratch cards. All games are easily accessible from the home page, or the top bar if you happen to visit other pages.
Speaking of which, navigating the thousands of games in the lobby is easy thanks to the site’s built-in features. It uses a system of ‘tags’ to categorize games based on providers, themes, features, and so on. As a result, getting to the games you want to play is fast and seamless.
Now, in online slots, players can access games from Realtime Gaming, Rival, Yggdrasil, NetEnt, Red Tiger, BGaming, and many others. It’s a long list of games that keeps expanding, so it’s all great if you’re a slot fan. Everyone else is also bound to have a decent number of options, but we can’t say it’s a particularly large or inclusive collection. The bonuses and missions make the games more interesting, but they’re otherwise standard fare.
baccarat
10+blackjack
20+craps
keno
4+live dealer
200+progressive slots
300+roulette
16+SCRATCH CARDS
8+slots
2000+vdeo poker
40+video slot
2000+vr games
The live casino section of Decode is provided entirely by Pragmatic Play. On one hand, we know we would have loved to see some more variety in terms of different live casino table providers.
On the other hand, Pragmatic offers pretty much everything a live dealer fan could want. Roulette, blackjack, baccarat, poker, and even niche games like Andar Bahar are all present and accounted for. Big classics like blackjack are available on a lot of different tables with varying rules, features, limits, and so on.
Moreover, Pragmatic Play offers one of the most impressive lineups of casino game shows in the industry. They're no Evolution, but they still have a lot of unique products like Mega Wheel, Sweet Bonanza Candyland, Treasure Island Live, and the innovative Boom City.
All in all, the Decode live casino lacks a bit of variety, but is otherwise quite decent.
The Decode casino is available on mobile devices of all types, although it does not offer a downloadable application. Players can simply visit the website through mobile browsers on their smartphones and tablets. It's convenient, but it lacks some advaced functionalities that only true dedicated casino apps can offer.
Every game available on Decode is fully optimized for mobile use, so you won't have to worry on that front. The site and interface look a bit different to accommodate the screens and control schemes of portable devices, but that's the only difference you'll notice compared to desktop.
All in all, it's a good mobile experience because it doesn't lack anything compared to the desktop version. However, it doesn't really add anything either.
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Windows
Android
Apple
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Apple
The Decode casino accepts cryptocurrencies and USD as the only fiat currency.
When it comes to deposits, players have a decent selection of payment options. There are Visa and MasterCards debit cards, credit cards, crypto such as Bitcoin, Litecoin and Lightning Bitcoin, as well as e-wallets like MuchBetter and AstroPay.
The minimum deposit on Decode Casino depends on the chosen payment, but it’s usually $20 or $25, with Lightning Bitcoin offering $5 deposits.
Once we look at withdrawals, though, the problems become very apparent. Most of the options available for deposits are not for withdrawals. Your only options are cryptocurrencies or bank withdrawals. The former can be a hassle if you're not already into crypto, while the latter is slow and expensive.
Sadly, all withdrawals come with a fee of at least $5 (and can go up to $60 for bank transfers) which is another major issue. The only way to not have a fee is to withdraw using Bitcoin.
All in all, the payment options on the Decode casino are a major issue that has to be addressed - and soon. Considering most competitors don't have fees and have a lot more payment options, the current situation is not acceptable.
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Players can contact Decode casino customer support using live chat, e-mail, and an online callback system that provides a great alternative to traditional phone calls. All of these options can be accessed on the 'help' screen, along with a relatively detailed FAQ section.
The live chat is the quickest option to get in touch, as usual. However, you can also use it to schedule a callback from a service rep, which is a unique idea that we enjoyed seeing.
As far as the support itself is concerned, we were happy with our testing and the service team was quick, polite, and professional.
Working Hours: | 24/7 |
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Live Chat: | |
Email: | [email protected] |
Phone: | Calls scheduled via chat |
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Player Opinion: |
All things considered, we cannot recommend Decode Casino to anyone in its current state. While it does have some unique ideas and certainly tries to stand out as a niche site, it also has glaring issues that prevent it from being competitive in today’s market.
Let’s start with the good. The bonuses are overall varied and generous and come with relatively small playthrough requirements. There are a lot of them, and they all try to fit into the cyberpunk theme. Also, the casino site itself is excellent in terms of both looks and functionality.
However, Decode is not licensed anywhere as far as we know. The offer of games (including live games) is decent but generally pales in comparison to many top casinos.
Finally, the entire payment section is glaringly bad with several major problems. The minimum deposits and cashouts are above industry standards, and withdrawals are extremely limited in terms of which methods you can use. Worse still, all withdrawals come with a fixed fee of $5 or more. The only exception is Bitcoin which has its own fees, but we can’t blame the operator for that.
As such, registering for Decode Casino involves a lot of compromises – and you don’t really get much in return. Sure, the theme and story are all nice, but at this moment they seem like window dressing intended to hide to essential poor quality of the core casino offer.
If you’re looking for an alternative, check out some of the sites below or refer to our top online casino list.
Visit Decode CasinoNeed more casino options similar to Decode Casino before making a decision? No problem! Below are some recommended casinos that are very similar and worth checking out too.